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Randi Busse is a Client Retention Specialist and the President of Workforce Development Group. She works with business owners and their employees to increase client retention, improve the client experience and maximize revenue generated through cross selling and up-selling. Randi provides customized training solutions and follow up coaching to your employees to ensure that they are treating your clients the way that you want them to be treated and making the most of your relationships with them. Their website is www.workdevgroup.com. Randi can be reached on 631-598-5598.
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